Welcome City of Warrenville Residents and Small Businesses!
Dear City of Warrenville Residents,
The City is pleased to inform you we are continuing our Electric Aggregation program featuring 100% Green (Renewable) Energy. Eligo Energy IL, LLC ("Eligo") was selected as the new supplier for a 12-month contract term ending October 2021 at the fixed rate of 7.515 cents per kWh beginning on your October 2020 meter reading. By participating in this program, the City will receive Renewable Energy Certificates from renewable generation sources to offset 100% of the aggregation’s residential and small commercial electricity load with Green Energy. There are no enrollment, switching, or early termination fees. You do not need to take action to participate; your account will be automatically enrolled unless you opt out.
The City of Warrenville currently offers an 'opt out' electric municipal aggregation program to all residential and qualified small businesses from October 2020 to October 2021. The program will be administered by Eligo Energy IL, LLC, a leading electricity supplier located in Chicago.
Once your account is enrolled, you will receive a Confirmation of Change in Electric Supplier letter from ComEd confirming your switch to Eligo. Approximately 30 to 45 days after enrollment, you will receive your first ComEd bill to reflect Eligo as your supplier at exactly the ComEd rate. Please see enclosed Terms and Conditions and sample ComEd letter.
NO CHANGES IN BILLING OR SERVICE. You will continue to receive one monthly bill from ComEd and be eligible for the same programs you are eligible for now through ComEd, such as Budget Billing, payment agreements, and energy efficiency programs. ComEd will continue to safely and reliably deliver energy to your home or business as well as restore your service if a power outage occurs.
Residents may also purchase electricity supply from other Retail Electric Suppliers or ComEd. For more information, visit www.pluginillinois.org. Customers may request from the Illinois Power Agency, without charge, a list of all supply options available in a format that allows comparison of prices and products.
ENROLLMENT PROCESS. Once your account is enrolled, you will receive a Confirmation of Change in Electric Supplier letter from ComEd confirming your switch to Eligo. Approximately 30 to 45 days after enrollment, you will receive your first ComEd bill to reflect Eligo as your supplier at the new fixed 100% green energy rate. Please see Terms and Conditions below.
OPT-OUT INSTRUCTIONS. If you choose not to participate in this green aggregation program, you can elect to be removed from the Program by emailing Eligo at email@example.com, calling Eligo at (312) 668-9227, or completing and mailing back the Opt-Out form that was mailed to you, within 21 days of mailing. If you have any questions or need additional information about the Program, please see the FAQs and community-specific information below. Eligo Customer Care is available from 8:00am to 6:00pm Monday thru Friday at (312) 668-9227.
Please note: to participate in the program, you do not need to respond. Opt-out only if you do not want to participate in the Warrenville green electric municipal aggregation program. Although Warrenville is offering this program, we ask that rather than calling the City, you direct specific aggregation program questions to Eligo at (312) 668-9227.
The City of Warrenville
Municipal aggregations are groups of customers, or entire communities that unite to pool, or aggregate their energy buying power. By pooling their buying power and negotiating the price of power from a supplier other than the traditional utility, municipal aggregations can often save participants money on their electricity bills and help them obtain renewable energy certificates and civic grants. ComEd is still be responsible for delivering that power to your home, responding to outages, and billing you for it.
Headquartered in Chicago, Illinois, Eligo Energy is the licensed electricity supplier managing the aggregation and helping your municipality obtain renewable energy certificates and a civic grant.
If you should ever need to contact Eligo you can email us at firstname.lastname@example.org, call us at (312) 668-9227, or refer to this website and FAQs. Our customer service group is available 8:00am to 6:00pm Monday thru Friday.
As an eligible member of this program, you will automatically receive a price of 7.515 cents per kilowatt-hour (kWh) starting from the first meter reading in October 2020 and expiring in October 2021.
Your electricity bill generally has several cost components – distribution and supply. The aggregation program changes only the supply component of your bill. All other components of the bill will not be affected.
Eligo is proud to provide a clean energy sources option. Eligo will purchase Renewable Energy Certificates (RECs) to cover 100% of your green energy electricity supply requirements. This happens just by enrollment in the Warrenville program.
Renewable Energy Certificates (“RECs”) are proof that electricity was generated from renewable electricity and was fed into the shared electrical grid. Renewable Energy Certificates provide a mechanism for the purchase of renewable energy that is added to and pulled from the electrical grid. 1 REC = 1 MWh of electricity (1,000 kWh).
If you are chosen to be supplied by Eligo based on your electricity usage profile, Eligo's rate will take effect within your October 2020 billing cycle, depending on your meter read date.
Yes, you will continue to receive a single bill from ComEd and make one payment. ComEd will continue to read your meter, the only difference you'll see on your electric bill is that Eligo Energy will be listed on the supply portion of your bill. You will continue to contact ComEd for any billing or service questions or if your power ever goes out.
If you are a ComEd customer, generally, ComEd will not impose any switching fee for participating in an aggregation program. If you are on Retail Energy Supply, and your current provider imposes an early termination fee, please file a complaint with the Illinois Commerce Commission. As of January 2020, Retail Energy Suppliers are no longer permitted to charge early termination fees from residential and small commercial customers.
Residential or small commercial customers located in the municipality may participate.
A "Small Commercial Customer" is a retail customer with an annual electricity consumption of less than 15,000 kilowatt-hours.
The Warrenville Aggregation Program is an opt-out program. That means that there is nothing you need to do to enroll. You will automatically be included in the aggregation program, unless you choose not to participate and opt-out. Qualifying Warrenville residents who previously opted-out of the program, recently moved to the Warrenville community, or are receiving service from another supplier may still enroll in the program. To enroll, call us at (312) 668-9227. Please have your utility account number for enrollments.
You may leave the program at any time without incurring any early termination fees.
Yes, you may request to join the program by calling (312) 668-9227 for enrollment information.
Before enrolling in the aggregation program, you should compare the Warrenville aggregation rate to the rate you are currently paying for electric supply to determine if you would benefit from participation in the aggregation. You should review the terms and conditions associated with your current electric supply or contact your current electric supplier to determine if there are any penalties or fees associated with an early termination of your current electric supply agreement. Call (312) 668-9227 for information about how to switch to the green rate negotiated on your behalf by the City of Warrenville. Your present Retail Energy Supplier may no longer impose termination fees, as of January 2020.
Before enrolling in the aggregation program, you should evaluate how the aggregation compares to your existing ComEd hourly service. Your hourly pricing is different and potential savings from the aggregation depend on your actual hourly use patterns. Accordingly, any potential savings from the aggregation compared to your current utility hourly service may vary from customer to customer. You should also review the terms and conditions applicable to your ComEd hourly service. The terms and conditions of ComEd hourly service may prevent you from joining the program at this time. Additional information to help you evaluate your supply options can be found on the Illinois Commerce Commission's website: www.pluginillinois.org.
Net Metering customers may forfeit credits for electric supply service, delivery service, or both, if they switch to the Aggregation Supplier. Additional information to help you evaluate your supply options can be found on the Illinois Commerce Commission's website: www.pluginillinois.org.
Yes, nothing will change in terms of receiving your electricity or any customer service. ComEd will continue to read your meter, service your account and send you one bill each month. You will continue to contact ComEd for any billing or service questions or if your power ever goes out.
ComEd will remain responsible for the delivery of the electricity. All service and billing questions will continue to be directed to ComEd. To contact ComEd, please call 800-334-7661.
No, you can stay on the budget-billing plan.
Yes, the way you pay your ComEd bill will not change.
No one from Eligo Energy or the City of Warrenville will ever visit your home to sign you up for electricity services or call you to enroll. If someone calls or visits your home, that person is not from the Government Aggregation program and is likely trying to get you to switch to another Retail Electricity Supplier that is NOT a part of the City of Warrenville Aggregation.