Sycamore Municipal
Electric Aggregation Program
Welcome City of Sycamore Residents and Small Businesses!
Dear City of Sycamore Residents,
The City is pleased to inform you we are continuing our Electric Aggregation program. The City selected Chicago-based Eligo Energy IL, LLC in a competitive bid process for a 36-month term, ending August 2023. As an eligible member of this program, your rate will always be equal to ComEd's residential rate. The benefit for you is this program enables the City to receive a civic contribution at zero cost to you and the City.
There are no enrollment, switching, or early termination fees. You do not need to do anything to participate; your account will be automatically enrolled unless you choose to opt out.
Eligible customers will either be supplied by ComEd or Eligo, depending on their usage profiles. All eligible customers will pay the same rate, regardless of whether they are supplied by ComEd or Eligo. Those customers that will be supplied by Eligo need do nothing to participate; an eligible account will be automatically enrolled unless opted out.
NO CHANGES IN BILLING. Eligible customers will continue to receive one monthly bill from ComEd and will still be eligible for the same programs through ComEd, such as Budget Billing, payment agreements, and energy efficiency programs. The only change will be in the Electric Supply portion of the ComEd bill – www.comed.com/customer-service/billing-payment/understand-bill/Pages/residential.aspx.
Residents may also purchase electricity supply from other Retail Electric Suppliers or ComEd. For more information, visit www.pluginillinois.org. Customers may request from the Illinois Power Agency, without charge, a list of all supply options available in a format that allows comparison of prices and products.
ENROLLMENT PROCESS. Once your account is enrolled, you will receive a confirmation letter from ComEd confirming your switch to Eligo. Approximately 30 to 45 days after enrollment, you will receive your first ComEd bill to reflect Eligo as your supplier at exactly the ComEd rate.
OPT-OUT INSTRUCTIONS. If you choose not to participate in this aggregation program, you can elect to be removed from the Program by emailing Eligo at SycamoreOptOut@eligoenergy.com, calling Eligo at (773) 270-8146, or completing and mailing back an Opt-Out form within approximately 21 days of mailing. If you have any questions or need additional information about the Program, please see the FAQs and community-specific information below. Eligo Customer Care is available from 8:00am to 6:00pm Monday thru Friday at (773) 270-8146.
Please note: to participate in the program, you do not need to respond. Opt-out only if you do not want to participate in the Sycamore electric municipal aggregation program. Although Sycamore is offering this program, we ask that rather than calling the City, you direct specific aggregation program questions to Eligo at (773) 270-8146.
Sincerely,
The City of Sycamore
Frequently Asked Questions
What is a municipal aggregation?
Municipal aggregations are groups of customers, or entire communities that unite to pool, or aggregate their energy buying power. By pooling their buying power and negotiating the price of power from a supplier other than the traditional utility, municipal aggregations can often save participants money on their electricity bills and help them obtain renewable energy certificates and civic grants. ComEd is still be responsible for delivering that power to your home, responding to outages, and billing you for it.
Who is Eligo Energy?
Headquartered in Chicago, Illinois, Eligo Energy is the licensed electricity supplier managing the aggregation.
How do I contact Eligo Energy if I have a question?
If you should ever need to contact Eligo you can email us at customerservice@eligoenergy.com, call us at (773) 270-8146. Our customer service group is available 8:00am to 6:00pm Monday thru Friday.
What is the Aggregation Program rate?
All eligible customers will be served at ComEd's residential Price to Compare ("PTC") + Purchased Electricity Adjustment ("PEA"). See how it works at https://www.pluginillinois.org/FixedRateBreakdownComEd.aspx. The ComEd PTC changes several times a year. Please visit the website provided here periodically to find your ComEd Summer (June - September) and Non-Summer (October – May) rates. ComEd's PEA may change monthly by plus/minus 0.5 cents.
How will the Aggregation Program impact my current electric service?
Your electricity bill generally has several cost components – distribution and supply. The aggregation program changes only the supply component of your bill. All other components of the bill will not be affected.
Will I continue to get one monthly bill from ComEd?
Yes, you will continue to receive a single bill from ComEd and make one payment. ComEd will continue to read your meter, the only difference you'll see on your electric bill is that Eligo Energy will be listed on the supply portion of your bill. You will continue to contact ComEd for any billing or service questions or if your power ever goes out.
Is there a Green Energy option under the aggregation program?
For eligible customers interested in renewable energy, please call Eligo at (773) 270-8146.
What are Renewable Energy Certificates or RECs?
Renewable Energy Certificates (“RECs”) are proof that electricity was generated from renewable electricity and was fed into the shared electrical grid. Renewable Energy Certificates provide a mechanism for the purchase of renewable energy that is added to and pulled from the electrical grid. 1 REC = 1 MWh of electricity (1,000 kWh).
Are there additional fees for participating in aggregation program?
No. If you are a ComEd customer, generally, ComEd will not impose any switching fee for participating in an aggregation program.
Who is eligible to participate?
Residential or small commercial customers located in the municipality may participate.
Do I have to participate in the Aggregation Program if I do not want to?
No. Although the Aggregation Program is designed to provide savings for you, residents and small businesses that do not want to participate can opt-out without penalty. You may leave the program at any time without incurring any early termination fees.
Will someone come to my home or call to sign me up?
No one from Eligo Energy or your municipality will ever visit your home to sign you up for electricity services or call you to enroll.
What is the downside of the program?
Residents of municipalities that enrolled in aggregation programs over the last three years in the State of Illinois are reporting no negative issues and are generally pleased with the reduced rates on their electric bills and rate stability. Deregulation of energy in Illinois has resulted in downward pressure on prices across the State.
Where can I find the Environmental Disclosure Statement and Terms & Conditions?
Please see the Environmental Disclosure Statement and Terms and Conditions.
Eligo Energy, LLC
201 W Lake St, Suite 151 Chicago, Illinois 60606
FERC CID: C003230
Copyright ©️ 2013-2019 Eligo Energy, LLC or its affiliates. All rights reserved.
Electricity or Gas Supplier License/Order No.: Connecticut:Docket No. 14-09-11, 14-09-11RE01;District of Columbia:Order No. 17156, Docket EA2013-05;Illinois:Order No. 13-0293, 15-0074;Massachusetts:CS-164;Maryland:IR-2839, IR-4137;Michigan:Case No. U-17697, U-17814;New Jersey:ESL-0179, GSL-0155;New York:ESCO Code: ELIG, Matter No. 14-02554;Ohio:Certificate No. 12-578E, 14-399G, Case No. 12-2571-EL-CRS, 14-1903-GA-CRS;Pennsylvania:Application No. A-2014-2433211, A-2014-2433262;Texas:Certificate No. 10246