Welcome City of Sycamore Residents and Small Businesses!

Dear City of Sycamore Residents,

The City is pleased to inform you we are continuing our Electric Aggregation program. The City selected Chicago-based Eligo Energy IL, LLC in a competitive bid process for a 36-month term, ending August 2023. As an eligible member of this program, your rate will always be equal to ComEd's residential rate. The benefit for you is this program enables the City to receive a civic contribution at zero cost to you and the City.

There are no enrollment, switching, or early termination fees. You do not need to do anything to participate; your account will be automatically enrolled unless you choose to opt out.

Eligible customers will either be supplied by ComEd or Eligo, depending on their usage profiles. All eligible customers will pay the same rate, regardless of whether they are supplied by ComEd or Eligo. Those customers that will be supplied by Eligo need do nothing to participate; an eligible account will be automatically enrolled unless opted out.

NO CHANGES IN BILLING. Eligible customers will continue to receive one monthly bill from ComEd and will still be eligible for the same programs through ComEd, such as Budget Billing, payment agreements, and energy efficiency programs. The only change will be in the Electric Supply portion of the ComEd bill – www.comed.com/customer-service/billing-payment/understand-bill/Pages/residential.aspx.

Residents may also purchase electricity supply from other Retail Electric Suppliers or ComEd. For more information, visit www.pluginillinois.org. Customers may request from the Illinois Power Agency, without charge, a list of all supply options available in a format that allows comparison of prices and products.

ENROLLMENT PROCESS. Once your account is enrolled, you will receive a confirmation letter from ComEd confirming your switch to Eligo. Approximately 30 to 45 days after enrollment, you will receive your first ComEd bill to reflect Eligo as your supplier at exactly the ComEd rate.

OPT-OUT INSTRUCTIONS. If you choose not to participate in this aggregation program, you can elect to be removed from the Program by emailing Eligo at SycamoreOptOut@eligoenergy.com, calling Eligo at (773) 270-8146, or completing and mailing back an Opt-Out form within approximately 21 days of mailing. If you have any questions or need additional information about the Program, please see the FAQs and community-specific information below. Eligo Customer Care is available from 8:00am to 6:00pm Monday thru Friday at (773) 270-8146.

Please note: to participate in the program, you do not need to respond. Opt-out only if you do not want to participate in the Sycamore electric municipal aggregation program. Although Sycamore is offering this program, we ask that rather than calling the City, you direct specific aggregation program questions to Eligo at (773) 270-8146.


The City of Sycamore