Welcome City of Polo Residents and Small Businesses!
The City is pleased to inform you we are continuing our Electric Aggregation program. Eligo Energy IL, LLC ("Eligo") was selected as the new supplier for a 36-month contract term ending September 2024 at the fixed rate of 6.084 cents per kWh beginning on your September 2021 meter reading
The City currently offers an 'opt out' electric municipal aggregation program to all residential and qualified small businesses from September 2021 to September 2024. The program will be administered by Eligo Energy IL, LLC, a leading electricity supplier located in Chicago.
There are no enrollment, switching, or early termination fees. Eligible customers will either be supplied by ComEd or Eligo, depending on their usage profiles. All eligible customers will pay the same rate, regardless of whether they are supplied by ComEd or Eligo. Those customers that will be supplied by Eligo need do nothing to participate; an eligible account will be automatically enrolled unless opted out.
As a Polo resident or small business owner, you should have recently received one of three letters from the City:
You will be enrolled with Eligo Energy at your September 2021 meter read date at a rate of 6.084 cents per kWh. The way you pay your ComEd bill will not change.
You will continue to receive one monthly bill from ComEd and will still be eligible for the same programs through ComEd, such as Budget Billing, payment agreements, and energy efficiency programs. The only change will be in the Electric Supply price on the ComEd bill – https://www.comed.com/MyAccount/MyBillUsage/Pages/UnderstandingMyBill.aspx.
Once your account is enrolled, you will receive a confirmation letter from ComEd confirming your switch to Eligo. Approximately 30 to 45 days after enrollment, you will receive your first ComEd bill to reflect Eligo as your supplier at exactly the ComEd rate.
Opt-out only if you do not want to participate in the Polo electric municipal aggregation program. Although Polo is offering this program, we ask that rather than calling the City, you direct specific aggregation program questions to Eligo at (312) 260 0885. You may also opt out of the program by e-mailing Polo@eligoenergy.com or by completing and mailing the opt out form included with your letter within 21 days of mailing.
Your energy usage will be offset by the purchase of Renewable Energy Certificates (RECs) as part of the aggregation program. However, you will remain with your current electricity supplier unless you choose to proactively opt in to the program.
To opt in to the program please call Eligo Energy at (312) 260 0885.
Municipal aggregations are groups of customers, or entire communities that unite to pool, or aggregate their energy buying power. By pooling their buying power and negotiating the price of power from a supplier other than the traditional utility, municipal aggregations can often save participants money on their electricity bills. ComEd will still be responsible for delivering that power to your home, responding to outages, and billing you for it.
Headquartered in Chicago, Illinois, Eligo Energy is the licensed electricity supplier managing the aggregation.
As an eligible member of this program, you will automatically receive a price of 6.084 cents per kilowatt-hour (kWh) starting from the first meter reading in September 2021 and expiring in September 2024.
If you should ever need to contact Eligo you can email us at firstname.lastname@example.org or call us at (312) 260 0885. Our customer service group is available Monday through Friday 8:00 AM to 6:00 PM.
Your electricity bill generally has several cost components – distribution and supply. The aggregation program changes only the supply component of your bill. All other components of the bill will not be affected.
Yes, you will continue to receive a single bill from ComEd and make one payment. ComEd will continue to read your meter, the only difference you'll see on your electric bill is that Eligo Energy will be listed on the supply portion of your bill. You will continue to contact ComEd for any billing or service questions or if your power ever goes out.
For eligible customers interested in 100% renewable energy, Eligo is proud to provide a clean energy sources option. For an additional 0.40 cents per kWh (rate increases from 6.084 cents per kWh to 6.484 cents per kWh), Eligo will purchase Renewable Energy Certificates (RECs) to cover 100% of your green energy electricity supply requirements. To enroll in this program, please visit www.eligoenergy.com/cities/il/Polo or call Eligo at (312) 260 0885.
No. If you are a ComEd customer, generally, ComEd will not impose any switching fee for participating in an aggregation program.
Residential or small commercial customers located in the municipality may participate.
No. Although the Aggregation Program is designed to provide savings for you, residents and small businesses that do not want to participate can opt-out without penalty. You may leave the program at any time without incurring any early termination fees.
No, you can stay on the budget-billing plan.
No one from Eligo Energy or your municipality will ever visit your home to sign you up for electricity services or call you to enroll.
Residents of municipalities that enrolled in aggregation programs over the last three years in the State of Illinois are reporting no negative issues and are generally pleased with the reduced rates on their electric bills and rate stability. Deregulation of energy in Illinois has resulted in downward pressure on prices across the State.