Welcome Palos Township residents!
Eligo Energy, a leading retail electricity supplier based in Chicago, is proud to have been chosen as the Palos Township Government Aggregation program electric supplier. On March 18, 2014, voters in Palos Township approved a referendum (Resolution No.2013-12) allowing the community to enter into an electricity purchasing agreement to maximize the electricity supply savings for its residential and small business customers. The Township currently offers an 'opt out' electric municipal aggregation program to all residential and qualified small businesses. After a thorough review process, the Township renewed its municipal aggregation contract with Eligo Energy IL, LLC ("Eligo"), the Township's municipal aggregation electricity supplier for the last three years.
PROGRAM DETAILS. You have either already been participating in the program or are a newly eligible member of this program. As an eligible program member, you will receive a fixed all-inclusive rate of 7.43 cents/kWh on your electricity supply beginning in July 2017 and ending 27 billing cycles thereafter. There is no enrollment, switching or early termination fee. Customers may also purchase their electricity supply from other Retail Electric Suppliers or ComEd. For more information, visit www.pluginillinois.org. Customers may request from the Illinois Power Agency, without charge, a list of all supply options available to them in a format that allows comparison of prices and products.
NO CHANGES IN YOUR BILLING. You will continue to receive one monthly bill from ComEd. You will still be eligible for the same programs you are eligible for now through the utility, such as Budget Billing, payment agreements and energy efficiency programs. The only change will be in the Electric Supply price on your ComEd bill – www.comed.com/customer-service/billing-payment/understand-bill/Pages/residential.aspx.
ENROLLMENT PROCESS. Once your account is enrolled, you will receive a confirmation letter from ComEd confirming your "switch" to Eligo. You do not need to do anything to remain in the electric aggregation program. Approximately 30 to 45 days after enrollment, you will receive your first bill with your new Eligo price. Please review the enclosed Terms and Conditions for additional information.
OPT-OUT INSTRUCTIONS. If you choose not to participate, you can elect to be removed from the Program by calling Eligo at 312-260-0885 by July 5, 2017. To opt out online, please send a photo of your opt out slip to email@example.com. Eligo Energy will scan your unique bar code and opt out the account associated with the bar code. If you have questions or need additional information about Municipal Aggregation or Eligo, please see Frequently Asked Questions or contact Eligo Customer Care at 888-744-8125 Monday through Friday between 8:00 AM to 5:00 PM.
OPT-IN INSTRUCTIONS. If you do not currently participate in the aggregation program but wish to opt-in, you may do so by calling Eligo at 312-260-0885 or by clicking the Enroll button below to complete our quick and easy online enrollment process. Please have your account number handy when contacting Eligo about this program.
Although Palos Township is offering this program, we ask that you direct all your aggregation program questions to Eligo at the above-listed numbers.
Qualifying Palos Township residents who previously opted-out of the program or recently moved to the Palos Township community may still enroll in the program. Click the Enroll button below to enroll today through our quick, easy enrollment process.
ComEd will continue sending monthly bills, responding to outages, and delivering electricity. No one from the Aggregation Program will ever come to your door to ask you to switch to a new supplier. Anyone who does come to your door is not with the Palos Township Aggregation Program.
Eligo Energy Team
What is a municipal aggregation?
Municipal aggregations are groups of customers, or entire communities, that unite to pool, or aggregate, their energy buying power. By pooling their buying power and negotiating the price of power from a supplier other than the traditional utility, municipal aggregations can often save participants money on their electricity bills. ComEd would still be responsible for delivering that power to your home, responding to outages, and billing you for it.
How will Palos Township Aggregation Program impact my current situation and electricity bill?
The impact of Palos Township Aggregation Program is primarily savings. Your utility bill will remain the same other than a price reduction on energy supply. You will continue to receive a single bill, make one payment, and continue to receive all other services through ComEd.
What is my rate under the Palos Township Aggregation Program?
As an eligible member of this program, you will automatically receive a price of 7.43 cents per kilowatt-hour (kWh) electricity supply beginning in July 2017 and ending 27 billing cycles thereafter.
What part of my electricity bill will this program affect?
Your electricity bill generally has three cost components – transmission, distribution, and supply. The aggregation program changes only the supply component of your bill. The other components, transmission and distribution, will not be affected.
Are there additional fees for participating in aggregation program?
There are no additional fees for eligible Palos Township customers. If you are a ComEd customer, generally, ComEd will not impose any switching fee for participating in Aggregation Program. If another supplier imposes a switching fee, Eligo may be able to reimburse you for any switching fee related to your enrollment within 30 days of receiving notice of such switching fee.
Who is eligible to participate?
Residential or small commercial customers located in Palos Township may participate. A “Small Commercial Customer" is a retail customer with an annual electricity consumption of less than 15,000 kilowatt-hours. Customers enrolled in real time pricing, Power Smart Pricing, electric space heat rate, or served by an alternative retail electric supplier are eligible under the law, but are not necessarily automatically enrolled. If you are in one of these programs or with a different supplier, you will need to review your pricing and contractual obligations in order to determine which options are available to you at this time. You may always call us with any eligibility questions at 312-260-0885. In some situations, Eligo may be able to reimburse certain switching or early termination fees.
How do I enroll in Palos Township Aggregation Program?
Palos Township Aggregation Program is an opt-out program. That means that there is nothing you need to do to enroll. You will automatically be included in the aggregation program, unless you choose not to participate and opt-out.
Qualifying Palos Township residents who previously opted-out of the program, recently moved to the Palos Township community, or are receiving service from another supplier may still enroll in the program. Click the Enroll button below to enroll today through our quick, easy enrollment process or call us at 312-260-0885. Please have your utility account number for enrollments.
Do I have to participate in the Palos Township Aggregation Program if I do not want to?
No. Although Palos Township Aggregation Program is designed to provide savings for you, residents and small businesses that do not want to participate can opt-out without penalty. To opt-out, you just need to return the opt-out form attached to the opt-out letter you received.
If I am automatically enrolled in the program now, can I leave the program at any time?
If you do not wish to participate in the electricity supply savings, you may later leave the program.
Can I enroll later if I opt-out now?
You may request to join the program online at http://www.eligoenergy.com/cities/il/palostownship or call 312-260-0885 for enrollment information. You may also visit www.eligoenergy.com for other rate plan options. Program terms and conditions may differ from the aggregation program.
I already have electric service with this supplier at a different rate. How can I join the Aggregation Program to get this new, lower rate?
Enroll online at http://www.eligoenergy.com/cities/il/palostownship or call 312-260-0885 for information about how to switch to the more favorable rate negotiated on your behalf by the Palos Township.
Who shall I call if there is an outage or issues with my electricity bill?
ComEd will remain responsible for the delivery of the electricity. All service and billing questions will continue to be directed to ComEd. To reach ComEd, please call (800) 334-7661.
I’m on ComEd’s budget billing plan. Will that change?
No, you can stay on the budget billing plan.
Can I still have my payment automatically deducted from my checking account as I do now?
Yes. The way you pay your ComEd bill will not change.
Will someone come to my home or call to sign me up?
No one from Eligo Energy or Palos Township will ever visit your home to sign you up, or call you to enroll. If someone calls or visits your home, that person is not from the Government Aggregation program.
What is the downside of the program?
Residents of municipalities that enrolled in aggregation programs over the last three years in the State of Illinois are reporting no negative issues and are generally pleased with the reduced rates on their electric bills and rate stability. Deregulation of energy in Illinois has resulted in downward pressure on prices across the State.